Legal

Privacy policy

How Danang Physical Therapy collects, uses and protects your personal data, including your health information.

Last updated 7 October 2026

1. Who is responsible for your data

Danang Physical Therapy is a division of No BS Academy, operated by Precision Movement & Performance LLC. Jeff Shaverian runs the practice and is responsible for how your personal data is handled. Sessions take place at My An Sport Center, Da Nang, Vietnam.

To ask anything about your data, email jeff@nobsacademy.com or message WhatsApp +84 367 344 010.

2. What I collect

I only ask for what I need to answer you, keep you safe and treat you well.

• When you request an appointment: your name, email, WhatsApp or phone number, what you would like to book, where it hurts, a short description of the problem, the times that suit you, and how and in which language you would like me to contact you.
• When you fill in the intake form: the details above plus your age, sex at birth (optional), occupation, daily postures and activity level, your symptoms and how they behave, your answers to the safety questions, existing medical conditions, medications, previous surgeries or fractures, diagnoses and scan results, treatment you have tried, any reports or scans you choose to attach, your goals, how you would prefer to pay and how you heard about me.
• When you message, email or call me: whatever you choose to send.
• During your sessions: the notes I keep about your assessment, treatment and progress.
• Photos and videos: only with your permission. Client stories on this site are published only with the client’s agreement.

This website does not use analytics or advertising trackers, and it does not set its own cookies.

3. Your health information

Details about your health, symptoms, medications and medical history are sensitive personal data. I collect them only to assess and treat you safely, and I process them only with your consent. You give that consent by ticking the consent box on the intake or appointment form, and a record of your consent is kept with your form. If you share health details with me by message or in person, I treat them the same way. You can withdraw your consent at any time.

If you would rather not send something through the website, such as a scan or report, leave it out and bring it to your first session instead.

4. How I use your data

• To reply to you, book your sessions and send reminders
• To check that physiotherapy is safe for you, and to tell you if you should see a doctor first
• To assess your problem, plan your treatment and track your progress
• To take payment and keep the business records the law requires
• To understand how people find me (for example Google, a friend or Personal Trainer Danang)

I do not sell your data, and I do not use your health information for marketing.

5. Services that handle data for me

A few trusted services help run this website and the practice. Each one only receives what it needs:

• Google Workspace runs my email, and stores the appointment and intake forms you send through this website, and any files you attach, in a private Google Sheet and Google Drive folder in my account.
• WhatsApp, run by Meta, carries the messages you send me there.
• Cloudflare hosts this website. Like any web host, it processes technical data such as your IP address and browser type to deliver pages and protect the site.
• Google Fonts serves the fonts on this site, so Google receives your IP address when a page loads.
• Bunny Stream (bunny.net) plays the videos on the client stories page.
• Google Maps opens when you tap a directions link.
• Payment providers (your bank, card or QR payment app, Wise or a crypto wallet) process your payment when you pay.

Some of these services store data on servers outside Vietnam, for example in the United States or Europe.

I share your information with a doctor or another health professional only with your permission. The exceptions are an emergency where your life or health is at risk, or when the law requires it.

6. How long I keep it

I keep your information only for as long as I need it to care for you and to meet my legal, tax and professional record-keeping duties. After that, I delete it securely. If you send a request but never book, I delete it once it is no longer needed.

7. How I protect it

Forms are sent over an encrypted connection and saved in my password-protected Google account. Your information is kept in password-protected accounts and devices, and only people who need it to handle your care or booking can see it. No method of sending data over the internet is completely secure, so please share only what you are comfortable sending online.

8. Your rights

You can ask me to:

• Tell you what personal data I hold about you and how I use it
• Give you a copy of it
• Correct or update anything that is wrong or out of date
• Delete it, unless I have to keep it by law
• Stop or limit how I use it
• Withdraw your consent at any time. This does not affect anything done before you withdrew it.

To use any of these rights, email jeff@nobsacademy.com. I will reply as soon as I can, and within the time the law allows. If you are not happy with my answer, you can complain to the data protection authority in Vietnam.

9. Children

My services are for adults. If you are under 18, please ask a parent or guardian to contact me and fill in the forms with you.

10. Changes to this policy

If I change how I handle your data, I will update this page and the date at the top. If a change is significant, I will tell current clients directly.